Digital transformation.

 

UN Office for Digital and Emerging Technologies (ODET).


Digital transformation (DX) is the strategic integration of digital technology across all areas of a business, fundamentally changing operations, culture, and customer experiences to create new value, improve efficiency, and stay competitive in a digital world, involving a shift beyond just tech to reimagining business models, processes, and customer engageme


Key Aspects

Technology Integration: Uses cloud computing, AI, data analytics, IoT, and automation to modernize systems.
Cultural Shift: Fosters innovation, agility, experimentation, and a data-driven mindset throughout the organization.
Process & Model Redesign: Reimagines how work gets done and how value is delivered, moving from paper to smart, digital workflows.
Customer-Centricity: Focuses on creating better, more personalized customer experiences and relationships.

Location: 405 E 45th St, New York, NY 10017, USA

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